There are definite red flags to look for in businesses when you are talking with possible clients. At modern blue we don’t take all the clients that come to us, but we try to choose ones that we think are going to be smooth and who’s work we can accomplish efficiently. Besides certain red flags like the client wanting to much control of the design, etc… one to watch out for is if they don’t have a budget.
What this tells me right away is a few things. 1. They haven’t really planned ahead, which could cause problems down the road. 2. They see web design as a product rather than a service. 3. They may be shopping for a web design firm based on price, and not quality. 4. Maybe they have never worked with a design firm before and should be trained by some other company. The customers that know what they are doing, come to us like this:
“We have set aside this much money. What can you give us for that?”
Now we are talking. They understand that we can change certain things to match their budget. They are asking for quality rather than a product. These are clients we like to work with. This is one thing we look for when taking on new clients. If I were to ask for an illustrator or seo firm to do work for me, I would think how much I have to set aside for them, and then approach them that way. The list continues of what to look for in a client. It’s kind of like a dating service if you want it to flow smoothly and be beneficial to both of you.
November 13th, 2007
Great tips on taking on new clients. “Show me the money!” is a key concept. If businesses don’t understand the power of the internet and don’t have an allocated budget, they’re probably going to be a big waist of everyone’s time. I’ve also asked potential clients questions like:
What do you want your website to do for your business?
What does your traffic do now?
What keywords do you want to be found for in search engines?
How much are you spending in online marketing dollars right now?
If they can’t give me some pretty good answers, we simply “part as friends” and go our separate ways. This is hardest when they are actually friends who are looking for “free advice”. It’s like being a doctor - every body wants a diagnosis.
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